APIWS.com
API Web Service with the best integration
Privacy Policy
Important Notice Regarding WhatsApp
Our service uses unofficial WhatsApp Web automation via whatsapp-web.js library. This method is not authorized or endorsed by WhatsApp LLC or Meta Platforms, Inc.
By using our service, you acknowledge that:
- This service violates WhatsApp's Terms of Service
- Your WhatsApp account may be temporarily or permanently banned
- We are NOT affiliated with WhatsApp LLC or Meta Platforms, Inc.
- You use this service at your own risk
Official WhatsApp Policies:
1. Introduction
At APIWS.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp API services.
Important Notice
By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, do not use our Service.
2. Data We Collect
2.1 Information You Provide
- Account Information: Name, email, phone number, business details, payment information.
- API Usage Data: WhatsApp numbers connected, message metadata (timestamps, status).
- Support Communications: Records of your requests and our responses.
2.2 Information Collected Automatically
- Technical Data: IP address, device information, browser type, operating system.
- Usage Data: API call logs, error reports, performance metrics.
- Cookies: We use essential cookies for service operation and analytics.
2.3 Message Content
Important Disclaimer
While we process message content transmitted through our API, we do not permanently store the content of your WhatsApp messages unless required for:
- Debugging specific issues (with your permission)
- Compliance with legal obligations
- Fraud prevention
Note: Message content is subject to WhatsApp's Privacy Policy and their end-to-end encryption standards.
3. How We Use Your Data
| Purpose | Legal Basis | Data Categories |
|---|---|---|
| Service Provision | Contractual necessity | Account, API Usage, Technical |
| Billing & Payments | Contractual necessity | Account, Payment |
| Customer Support | Legitimate interest | Account, Communications |
| Service Improvement | Legitimate interest | Usage, Technical |
| Security & Fraud Prevention | Legal obligation | All categories |
| Legal Compliance | Legal obligation | As required by law |
No Sale of Data
APIWS.com does not and will never sell your personal data or message content to third parties.
4. Data Sharing & Disclosure
4.1 Necessary Disclosures
We may share your information with:
- WhatsApp: As required for API functionality. Your use is subject to WhatsApp's Terms of Service.
- Payment Processors: To complete transactions.
- Service Providers: Hosting, analytics, and support vendors under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights.
4.2 International Transfers
Your data may be transferred to and processed in countries outside your jurisdiction. We implement appropriate safeguards (Standard Contractual Clauses) for such transfers.
5. Data Security
We implement robust security measures including:
- End-to-end encryption for message transmission
- Regular security audits and penetration testing
- Access controls and authentication protocols
- Employee confidentiality agreements
Your Responsibilities
You must:
- Keep your API keys and passwords secure
- Implement appropriate security for your integration
- Notify us immediately of any suspected breaches
- Comply with WhatsApp's Messaging Guidelines
6. Your Rights
- Access
- Request a copy of your personal data we hold.
- Rectification
- Correct inaccurate or incomplete data.
- Erasure
- Request deletion under certain circumstances.
- Restriction
- Limit processing of your data.
- Portability
- Receive your data in a structured format.
- Objection
- Object to certain processing activities.
To exercise these rights, contact us through our official web form. We may require identity verification.
7. Data Retention
We retain data only as long as necessary:
- Account Data: Until account deletion plus 30 days (for recovery)
- Usage Logs: 12 months for operational purposes
- Financial Records: 7 years for legal compliance
- Message Content: Typically not stored beyond transmission
8. Children's Privacy
Our Service is not intended for users under 16. We do not knowingly collect data from children. If we become aware of such collection, we will take steps to delete the information.
9. Policy Changes
We may update this policy periodically. Material changes will be notified:
- Via email to registered users
- Through prominent notices in our dashboard
- With 30 days' advance notice for significant changes
10. Contact Us
For privacy-related inquiries or to exercise your rights:
Official Channels Only
We only accept privacy requests through:
- The Privacy Request Form in your account dashboard
We do not process privacy requests via social media, phone, or other unofficial channels.
Effective Date: 2026-04-16
Version: 2.0
© 2026 APIWS.com. All rights reserved.
This service uses unofficial WhatsApp Web automation and is not affiliated with WhatsApp LLC or Meta Platforms, Inc.