APIWS.com

WhatsApp API with the best integration 🌐

Privacy Policy

1. Introduction

At APIWS.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp API services.

Important Notice

By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, do not use our Service.

2. Data We Collect

2.1 Information You Provide

Account Information: Name, email, phone number, business details, payment information.
API Usage Data: WhatsApp numbers connected, message metadata (timestamps, status).
Support Communications: Records of your requests and our responses.

2.2 Information Collected Automatically

Technical Data: IP address, device information, browser type, operating system.
Usage Data: API call logs, error reports, performance metrics.
Cookies: We use essential cookies for service operation and analytics.

2.3 Message Content

Important Disclaimer

While we process message content transmitted through our API, we do not permanently store the content of your WhatsApp messages unless required for:

Debugging specific issues (with your permission)
Compliance with legal obligations
Fraud prevention

3. How We Use Your Data

Purpose	Legal Basis	Data Categories
Service Provision	Contractual necessity	Account, API Usage, Technical
Billing & Payments	Contractual necessity	Account, Payment
Customer Support	Legitimate interest	Account, Communications
Service Improvement	Legitimate interest	Usage, Technical
Security & Fraud Prevention	Legal obligation	All categories
Legal Compliance	Legal obligation	As required by law

No Sale of Data

APIWS.com does not and will never sell your personal data or message content to third parties.

4. Data Sharing & Disclosure

4.1 Necessary Disclosures

We may share your information with:

WhatsApp: As required for API functionality.
Payment Processors: To complete transactions.
Service Providers: Hosting, analytics, and support vendors under strict confidentiality agreements.
Legal Authorities: When required by law or to protect our rights.

4.2 International Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We implement appropriate safeguards (Standard Contractual Clauses) for such transfers.

5. Data Security

We implement robust security measures including:

End-to-end encryption for message transmission
Regular security audits and penetration testing
Access controls and authentication protocols
Employee confidentiality agreements

Your Responsibilities

You must:

Keep your API keys and passwords secure
Implement appropriate security for your integration
Notify us immediately of any suspected breaches

6. Your Rights

Access: Request a copy of your personal data we hold.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion under certain circumstances.
Restriction: Limit processing of your data.
Portability: Receive your data in a structured format.
Objection: Object to certain processing activities.

To exercise these rights, contact us through our official web form. We may require identity verification.

7. Data Retention

We retain data only as long as necessary:

Account Data: Until account deletion plus 30 days (for recovery)
Usage Logs: 12 months for operational purposes
Financial Records: 7 years for legal compliance
Message Content: Typically not stored beyond transmission

8. Children's Privacy

Our Service is not intended for users under 16. We do not knowingly collect data from children. If we become aware of such collection, we will take steps to delete the information.

9. Policy Changes

We may update this policy periodically. Material changes will be notified:

Via email to registered users
Through prominent notices in our dashboard
With 30 days' advance notice for significant changes

10. Contact Us

For privacy-related inquiries or to exercise your rights:

Official Channels Only

We only accept privacy requests through:

The Privacy Request Form in your account dashboard

We do not process privacy requests via social media, phone, or other unofficial channels.

Effective Date: 2025-07-08

Version: 1.0